Chaplaincy Users’ Agreement

1. Introduction
At the Catholic Chaplaincy, we like to think of ourselves as a friendly and welcoming community where all can find a home no matter where they are on their faith journey. The Chaplaincy is open to staff and students of all of Cardiff's Universities and daily during term time from 9am - 9pm via the key code on the front door. The following terms aim to clarify what you can expect from your university chaplaincy but equally, what the chaplaincy expects from you in order  to maintain our ethos of respect, welcome and inclusion.

2. What to expect when visiting the Chaplaincy
Fr Elliot Hanson, the Catholic Chaplain, is available all days apart from Thursdays. He is often "around and about" so do book an appointment if you wish to see him at a particular time. Equally,  if he is around the chaplaincy building or in his office you are welcome to knock and come in. Fr Elliot is able to offer: 

  • Confidential spiritual and pastoral care

  • An independent sounding board

  • Someone to talk to in a crisis

  • An opportunity to ask questions of faith or raise questions of a non-religious nature

  • Advice concerning personal and social values

  • Help to access university and professional support

  • Sacramental preparation - for Baptism, Confirmation, First Holy Communion or Reception into the Church. We can also prepare for Reconciliation (Confession) if it has been a long time or you feel you need some extra support.

  • Sacramental celebrations - The Sacraments of Initiation, Daily Mass, Reconciliation (Confession)

You can also expect to use to following facilities:

  • The Lounge - a social space, to chat and have fun with use of the kitchenette for tea and coffee

  • The Library - a quiet study space

  • The Chapel - a place for quiet prayer and reflection. The Blessed Sacrament is reserved during term time

  • The Aquinas Hall - located to the rear of 62 Park Place. The Hall is open for specific events such as our Sunday Mass or the Tuesday Lunch

  • The Chaplaincy hosts regular events which all are welcome to attend


3. What we expect from you
The Chaplaincy expects you to:

  • Be kind in your use of language - please be aware of the conversations you are having and how they might impact others. Any use of discriminatory language will not be tolerated.

  • Be mindful of your actions - any form of bullying or inappropriate behaviour will not be tolerated. Bullying is defined for these purposes as repeated, health-harming mistreatment of one or more people by one or more perpetrators. It is abusive conduct which includes but is not limited to: threatening, humiliating or intimidating behaviours, work interference/sabotage that prevents work from getting done and verbal abuse.

  • Be aware of your volume - it is great that you feel at home in the chaplaincy but please be aware of how sound carries throughout the building. This is especially important during times of liturgy in the Chapel. 

  • Treat our spaces and kitchen with respect and keep them clean and tidy. If you have used an item, clean it and put it back and please be ready to lend a hand on our regular cleaning days. 

  • Be aware of security - make sure doors and windows are closed when you leave and do not share the door code with others. The Chaplaincy cannot be held responsible for any theft, loss or damage to personal property.

  • CCTV is present throughout the building.

  • Leave the building by 9pm.

4.Sanctions

At the Catholic Chaplaincy, any kind of abuse or misbehaviour will not be tolerated. We operate a “three strikes” system after which an appropriate sanction will be imposed which may include barring the person from using the Chaplaincy building. Any sanctions are at the discretion of the Catholic Chaplain. 

5. Privacy Policy

Your privacy is important to us and we will never use your data against your will. From time to time, we will take photos during events. Please let us know if you would not like your photo to be used in promotional materials. You are free to change your mind at any point. A full privacy policy can be consulted here.

5. Newsletter

To keep up to date with events at the Catholic Chaplaincy, please consider signing up to our email newsletter. You can do so by clicking here: Sign up now!